The BuddhaZen Hotel staff are available 24/7 and can assist with booking tours and tickets. Wellness facilities include a beauty centre, a spa bath / jacuzzi and a sauna, and a relaxing massage session can be requested. In addition to a concierge and a business centre, the hotel also features a safe-deposit box, a laundry service and a dry cleaning service.

West Pearl Tower, SM City Chengdu and Sichuan University are within driving distance of the BuddhaZen Hotel. Chengdu city centre is within a 10 minute drive. Chengdu Shuangliu International Airport (CTU) is a 40 minute drive from the hotel. Mao Zedong Statue and Southwest Jiaotong University are under 10 minutes away by car.